Sidekick is monday.com's AI chat assistant. You give it a prompt, it acts or answers, then waits for your next instruction. Think of it as on-demand AI, similar to ChatGPT or Claude in that it can search the web, but with all the context of your work in monday.com.

Agents are autonomous and ongoing. They run independently based on triggers you set, working continuously without needing a prompt each time. Sidekick = on-demand. Agents = always-on workers.

Vibe is an AI-powered app builder that turns plain-language prompts into fully custom, enterprise-grade work apps, no coding required.

Each AI credit costs $0.01 USD. Nonprofits enrolled in monday.com's nonprofit program receive a 33% discount, bringing the effective cost to approximately $0.0067 per credit. Credits are purchased separately from your subscription and can be bought at any time without changing your plan tier.

Usage will vary widely. The specific prompt you give, the AI-model used, and the complexity of the action all play significant roles. One hour of the Notetaker uses 120 credits, while a moderate use of agents, Sidekick, and Vibe, for a small nonprofit team might each realistically cost $10–$30/month before the nonprofit discount. This is just a guide and you can see the credit consumption guide for further estimates.

monday.com's agreements with all AI model providers explicitly prohibit the use of customer data for model training or any purpose beyond processing your specific request.

Additionally, all providers operate under Zero Data Retention commitments - meaning they do not store any of your data after processing.

Your data is used only to fulfill the specific request you make - nothing more. It's not stored by model providers, not used to train models, and is encrypted throughout. For full details, see our public Trust Center where you can review all security practices.

No - your data is completely safe. Anything you've built with AI - boards, Vibe apps, agents, AI-generated columns, etc. will all remain in your account even if your credits run out. The only thing that pauses if you run out of credits is ongoing AI-powered processes (e.g., a triggered agent run). Once you purchase more credits, everything picks up where it left off.

Yes. Account admins can set usage limits and allocate credits by use case and by user via Settings > Administration > AI Governance. Only admins can purchase credits, so staff cannot spend unintentionally. Granular per-user restrictions require an Enterprise plan; on Pro plans, admins can enable or disable AI for the entire account.

Yes. Sidekick can search the web for grant opportunities, organization details, statistics, and more — just like other AI research tools, but without leaving monday.com. Always verify important facts manually, as accuracy depends on what's publicly available online.

monday.com built four agents specifically for nonprofits:

• Amanda — Grant Lifecycle Agent: manages the grant application and reporting cycle

• Manny — Grant Discovery Agent: researches new funding opportunities and populates a grants board

• Ruby — Volunteer Assigner: matches volunteers to opportunities based on skills and availability

• Donny — Donor Enhancer: enriches donor records and supports cultivation and stewardship

All four are available via the Agent Factory in the marketplace.

Yes. You can give Sidekick context by sharing your website URL, uploading documents, or pointing it to relevant boards. Agents have a dedicated Brain section where you can add knowledge sources — boards, documents, and custom instructions — so they understand your mission, programs, and voice before taking action.

There are many AI tools in monday.com included for free. You can see the full list here, but they include the initial board/WorkForm/Workdoc builder and plain-English automation builder assistant (describing what you want an automation to do in natural language).

Standard board operations and non-AI automations have never consumed credits and remain free. The nonprofit plan includes 25,000 automations per month at no charge.

For the full list of AI features and current pricing, visit the monday.com AI Feature Catalog.